Privacy Policy

1. Introduction

OLOG N SOLUTIONS TECHNOLOGY LLP ("we", "us", "our", "Company") operates easyinventory.ai ("the Service"), a software-as-a-service platform for real estate inventory management. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy is designed to comply with applicable Indian data protection laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, job title, and other registration details
• Payment Information: Billing address, payment method details, and transaction history
• Business Data: Inventory information, customer data, payment records, project details, and other business-related information you upload or enter into the Service
• Communication Data: Information you provide when contacting our support team, including emails, chat messages, and feedback
• Profile Information: Profile pictures, preferences, settings, and other information you choose to provide

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Information about how you access and use the Service, including pages visited, features used, time spent, and actions taken
• Device Information: Device type, operating system, browser type and version, device identifiers, IP address, and mobile network information
• Log Data: Server logs, including timestamps, access times, error logs, and system performance data
• Location Data: General location information derived from your IP address (we do not collect precise GPS location without your explicit consent)
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Section 7 for more details)

2.3 Information from Third Parties

We do not currently integrate with third-party services that collect or share your personal information. All data is collected directly from you through your use of the Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our Service, including processing transactions, managing your account, and delivering features and functionality
• Communication: To communicate with you about your account, transactions, service updates, security alerts, and customer support
• Authentication and Security: To verify your identity, authenticate your access, and protect against fraud, unauthorized access, and security threats
• Personalization: To personalize your experience, customize content, and provide relevant features and recommendations
• Analytics and Improvement: To analyze usage patterns, understand user behavior, improve our Service, and develop new features
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests
• Business Operations: To manage our business operations, including billing, accounting, and internal record-keeping
• Marketing: To send you promotional communications, newsletters, and marketing materials (you may opt-out at any time)
• Research and Development: To conduct research, perform data analysis, and develop new products and services
• Enforcement: To enforce our Terms and Conditions, protect our rights and property, and prevent misuse of the Service

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have provided explicit consent for specific processing activities
• Contract Performance: To perform our contractual obligations and provide the Service you have requested
• Legal Obligation: To comply with applicable laws, regulations, and legal requirements
• Legitimate Interests: For our legitimate business interests, such as improving our Service, preventing fraud, and ensuring security, provided such interests do not override your fundamental rights and freedoms
• Vital Interests: To protect your or others' vital interests in emergency situations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 No Third-Party Data Sharing

We do not share your personal information with third-party service providers or external parties. All data processing, storage, and management is handled internally by OLOG N SOLUTIONS TECHNOLOGY LLP. We maintain complete control over your data and do not use third-party integrations that would require sharing your information with external services.

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Court orders, subpoenas, or legal processes
• Government or regulatory agency requests
• To comply with applicable laws and regulations
• To protect our rights, property, or safety, or that of our users or others
• To prevent or investigate fraud, security threats, or violations of our Terms

5.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

5.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, or other business purposes.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted both in transit and at rest to ensure maximum security. Our security measures include:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
• Encryption at Rest: All data stored in our systems is encrypted using strong encryption algorithms to protect against unauthorized access
• Secure authentication and access controls
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices
• Restricted access to personal information on a need-to-know basis
• Regular backups and disaster recovery procedures
• Monitoring and logging of system access and activities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your use of our Service. Cookies are small text files stored on your device that help us improve your experience.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly, including authentication and security
• Performance Cookies: Help us understand how visitors interact with our Service
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Collect information about usage patterns and help us improve our Service
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

7.2 Cookie Management

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the information and the purpose for which it was collected
• Legal, regulatory, and contractual requirements
• Our legitimate business interests
• Your account status and subscription period

When your account is terminated, we may retain certain information for a reasonable period as required by law or for legitimate business purposes, such as resolving disputes, enforcing agreements, and complying with legal obligations. After this period, we will securely delete or anonymize your personal information.

You may request deletion of your personal information at any time, subject to our legal obligations and legitimate business interests.

9. Your Rights and Choices

Under applicable Indian data protection laws, you have certain rights regarding your personal information. These rights include:

• Right to Access: You can request access to your personal information and receive a copy of the data we hold about you
• Right to Correction: You can request correction of inaccurate or incomplete personal information
• Right to Deletion: You can request deletion of your personal information, subject to legal and contractual obligations
• Right to Withdraw Consent: You can withdraw your consent for processing personal information at any time, where processing is based on consent
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Restrict Processing: You can request restriction of processing in certain circumstances
• Right to Grievance Redressal: You can file a complaint with us or with the relevant data protection authority

To exercise these rights, please contact us using the information provided in Section 14. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please note that certain rights may be limited or unavailable in certain circumstances, such as when we have a legal obligation to retain information or when processing is necessary for contract performance.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

11. Data Storage and Location

All data collected through easyinventory.ai is stored and processed on servers located in India. We do not transfer your personal information to servers located outside India. All data remains within Indian jurisdiction and is subject to Indian data protection laws.

By using our Service, you acknowledge that your data will be stored and processed in India in accordance with this Privacy Policy and applicable Indian laws.

12. Third-Party Links and Services

Our Service does not integrate with third-party services or applications. All functionality is provided directly through easyinventory.ai. If we add any third-party links in the future, we will update this Privacy Policy accordingly. We are not responsible for the privacy practices or content of any external websites you may access through links on our Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our Service

Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address your concerns regarding data protection and privacy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: